HQ to You

Please select the region where your furniture will be shipped.

Frequently Asked Questions

What types of items can I find on the store?

You can find ergonomic desks, chairs, keyboards, monitors, and more.

How do I purchase the items from the store?

Please use your personal or corporate credit card to purchase your items and expense it to your cost center.

Do I need my manager’s approval to purchase items from the store?

No, but it will require managerial approval during the reimbursement process.

What if I find items less expensive than what’s listed on the store?

We’re directing employees to visit our online store first, but if you can’t find what you need you can make your purchase elsewhere.

If the store doesn’t have an offering I am looking for, can I still buy and expense it?

Yes. As mentioned before, we trust you to make the right decision as an employee of this company.

Some products are only available in certain regions. Will you be adding more options to the store?

Yes. We will continue to add more products and options over time.

Can I purchase a different furniture solution outside of what is on the online store?

Yes, but we ask that you first use the opportunities presented in our store.

Why can’t I take the furniture from the office?

This is not something we are offering at this time.

Will I receive assembly instructions with unassembled packages?

In addition to the assembly instruction in the packages, the vendor will be posting videos to help you through the process in the coming weeks.

Does the furniture require assembly?

All products require a minimal amount of assembly. A list of tools included in the package as well as separate tools required are listed on each product landing page. Please review these requirements prior to purchase.

Will I receive assembly instructions with the packages?

Yes! In addition to the assembly instructions included in the packages, there are also soft copies and instructional videos available in the WFH Portal. Please refer to each product page to access these resources. Should you need additional guidance or support, please reach out to us at HomeOffice@insidesource.com.

Who do I reach out to with questions about my order, its status, delivery, or assembly?

If you have any questions or concerns about your order, please feel free to reach out to the Insidesource team at HomeOffice@insidesource.com. Our Customer Response Hours are Monday - Friday, 8 a.m. – 5 p.m. PT.

What if my order arrives damaged or seems to not be functioning appropriately?

If something in your order has visible damage or functionality issues, please reach out to the Insidesource team at HomeOffice@insidesource.com and we will help diagnose the issue and facilitate warranty claims with the manufacturer where needed.

Once I receive my order, am I able to return any products?

These products are built-to-order to your specifications, so unfortunately we’re unable to accept returns. If for some reason your order arrives damaged or isn’t operating properly, please reach out to HomeOffice@Insidesource.com and our support team will assist with a solution.